Privacy Policy

At WAMS, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or purchase from us.

By using our website (www.wams.ae), you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you browse our website, place an order, or contact us:

Personal Details: Name, email address, phone number, billing and shipping address
Order Information: Products purchased, order history, and payment method (we do not store card details)
Device Information: IP address, browser type, operating system, and browsing activity collected through cookies
Customer Communications: Information you provide through contact forms, reviews, or support messages

2. How We Use Your Information

Your information is used to:

Process and deliver your orders
Send order confirmations and delivery updates
Improve our website, products, and overall shopping experience
Respond to customer service inquiries
Send promotional offers or updates, only if you have opted in

3. Sharing of Information

We do not sell or rent your personal information. Your data may only be shared with:

Trusted service providers involved in order processing, payment handling, or delivery
Legal or regulatory authorities when required by law or to protect our rights

4. Data Protection

We use appropriate security measures to protect your personal data against unauthorized access, misuse, or loss. Sensitive information is encrypted where necessary and stored securely.

5. Cookies

WAMS uses cookies to improve website functionality and analyze user behavior. You can disable cookies through your browser settings, though some features of the website may not function properly.

6. Your Rights

You have the right to:

Access, correct, or update your personal information
Request deletion of your data
Unsubscribe from marketing emails at any time

To exercise these rights, please contact us at: info@wams.ae

7. Third-Party Links

Our website may contain links to external websites. WAMS is not responsible for the privacy practices of these third-party sites, and we recommend reviewing their privacy policies separately.